Can't see contents of email on Thunderbird since newest update

Hello, we are running Thunderbird 128.1.0osr (32-bit) released on 8/6/24. Ever since the upgrade my husband's email has not worked correctly. Around that same time, he … (czytaj dalej)

Hello, we are running Thunderbird 128.1.0osr (32-bit) released on 8/6/24. Ever since the upgrade my husband's email has not worked correctly.

Around that same time, he received a pop up within the Thunderbird app asking for donations from Thunderbird. The popup would not go away and my husband lost a ton of his email.

Ever since these two events his Thunderbird email won't work correctly.

Messages since 8/4/24 at 6:32 am DO work correctly. Emails prior to 5/6/23 also work correctly. Any message in the time period from 5/6/23 at 11:26 am to 8/4/24 does NOT work correctly.

We are having the same trouble with the sent items folder.

We use a third party email that we import into Thunderbird and have used the third party email and Thunderbird since at least 2020 and never had this problem.

We can see all the message headers in our email list, but when we click on the email, nothing shows up. It will briefly say "message loading" at the bottom corner, but the email is totally blank. Furthermore, the message that peeks out at the bottom is the last email that we clicked on from the section of emails that does work. It is not changing to the email we are actually clicking on.

For example: lets say we have an email with message header "thank you for your order" received on 8/15. We click into that and it pulls up fine.

Then we go into older email from 7/31. The message header is "hurry sale ends today". If we click on that, it will say "message loading" at the bottom corner. However, the message preview at the bottom of the screen still displays the from/to/subject from the previous email we viewed from 8/15 "thank you for your order" (the message from 8/15 shows as blank though).

Even if we double click the message from 7/31 that we are trying to view, it just pulls up a blank screen. The bar at the top will briefly display the correct message title that we are trying to open, then it just blanks out.

Steps we have taken:

1. In Account Settings/Privacy I clicked to "allow remote content". This made an improvement as prior to this we were having the same problem even with recent messages. We could see one or two messages that had just arrived, then the third message we couldn't see. We have messages set to delete on the server after so many days. So I think it was able to recover the message that were still on the remove 3rd party server.

2. We moved a lot of the emails into archive folders as I thought the inbox may be too large. That didn't make any improvement.

Thanks for any help you can provide. My husband has a lot of really important information in his emails that he needs.

Pytanie zadane przez lexi 4 dni temu

Ostatnia odpowiedź udzielona przez lexi 1 godzinę temu

Transferring Account Setup Info to a Second Computer

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Accoun… (czytaj dalej)

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Account Setup process because every time I have done so in the past several months, I've had validation problems with the email servers at the ISPs. I've had to change every password to create baseline values before TB could add them even though I had valid passwords copied from a password vault program.

Is there a way to just copy or transfer the data from the laptop to this desktop? I have a couple of the accounts set up here but would like to bring the others over without having to go through the setup steps.

Pytanie zadane przez rabbit 3 dni temu

Ostatnia odpowiedź udzielona przez rabbit 1 godzinę temu

Thunderbird 128.1.0esr only work in troubleshoot mode

I migrated to a new computer with Windows 11 and to the latest TB nebula. I copied the profile folders to the new system and it imported 20 years of email correctly. BU… (czytaj dalej)

I migrated to a new computer with Windows 11 and to the latest TB nebula. I copied the profile folders to the new system and it imported 20 years of email correctly. BUT every connections seems to hang and eventually times out. It almost looks like TB blocked by a firewall. Even checking for updates eventually times out. HOWEVER everything works fine in troubleshooting mode.

I have no add-ons installed. I have no VPNs or additional firewalls. Disabling Windows firewall entirely doesn't change anything. I tried "Make the changes and restart" with no success. I added thunderbird.exe to the exceptions to the windows firewall and even added a rule. I tried uninstalling and reinstalling.

Is there any setting related to the connection that would be different in troubleshoot mode? Apparently nobody has ever experienced this problem, I feel like I'm going insane.

Pytanie zadane przez Paolo 1 godzinę temu

Thunder Bird demand a pass word , been a user for years ?

pedro@highway1.com.au was with zetta net till last year when they canceled my account out of the blue , no warning , WAS PAIDED UP ? AS WELL ? See zetta has … (czytaj dalej)

pedro@highway1.com.au was with zetta net till last year when they canceled my account out of the blue , no warning , WAS PAIDED UP ? AS WELL ? See zetta has changed its name now to zettagrid ? Now thunder demands a new pass word to load new e-mails , the old pass word does not work any more ? Now have my internet with Optus as zetta would not talk to me from October 2023

Your`s Sincerely ,

Peter HANSEN

p s love thunder bird it has been great .

Pytanie zadane przez Peter HANSEN 2 godziny temu

Why are emails I've deleted or sorted returning to my inbox?

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail. Occasionally emails that I delete or move to folders will… (czytaj dalej)

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail.

Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence.

If emails are sorted within the gmail browser interface, the problem never happens.

I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists.

Thanks in advance!

Pytanie zadane przez Brett Haugen 4 godziny temu

Ostatnia odpowiedź udzielona przez Brett Haugen 2 godziny temu

Spam filter problem

I am getting numerous emails that I can't seem to filter. they end in .best I set up a filter the same way I did for .be etc. They slip right through. Any ideas? … (czytaj dalej)

I am getting numerous emails that I can't seem to filter. they end in .best I set up a filter the same way I did for .be etc. They slip right through. Any ideas?

Pytanie zadane przez wispark 2 godziny temu

Message filters by 'from' failing on specific entries

Running Thunderbird 128.0.1esr I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked. One of the filters was to move any… (czytaj dalej)

Running Thunderbird 128.0.1esr

I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked.

One of the filters was to move anything with 'From' 'Contains' 'Amazon.com' or 'Audible.com' to a special folder. About 1 or 2 months ago, this quit working. Other filters continue to work. (I have 9 filters groups). Some using 'from contains' others using different criteria.

Another filter I have is 'From' Contains 'facebook.com' which worked fine, moving to a social media folder. it worked fine until I added 'linkedin.com'. Now that filter fails for both facebook.com and the new linkedin.com.

I redid the Amazon filter and it still fails.

The rest of my filters are still working as designed.

Any idea on what's going on here, or what I can do?

Pytanie zadane przez rwg26 2 godziny temu

Can no longer send or receive from COX-Yahoo Mail account

Thunderbird was configured to send & receive via Cox /yahoo mail. Worked until recently but can no longer send or receive. Please advise. Best Regards, Leigh Wax … (czytaj dalej)

Thunderbird was configured to send & receive via Cox /yahoo mail. Worked until recently but can no longer send or receive.

Please advise. Best Regards, Leigh Wax

Pytanie zadane przez leigh-a 2 godziny temu

Calendars in Thunderbird Disconnected

I follow 9 different Google calendars. 7 are linked to my personal Gmail account and 2 to a work account. Today the 7 linked to my account were unlinked. https://asset… (czytaj dalej)

I follow 9 different Google calendars. 7 are linked to my personal Gmail account and 2 to a work account.

Today the 7 linked to my account were unlinked.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-20-13-12-41-bb3041.png

My Gmail password probably has changed, but TB reads emails from the account. I have tried:

  • Bulleted list itemClicking Enable next to the account.
  • Bulleted list itemClicking the three dots to the right of Enable, selecting Properties, and checking the Enable box.
  • Bulleted list itemTrying to create a new calendar in the account, hoping it would see all the old ones.

None of these worked. Any suggestions would be appreciated.

Pytanie zadane przez Toolworker 2 godziny temu

Another win.dat issue but different

I've read several posts about Thunderbird users who receive PDF attachments as "win.dat" files instead. But I have a very different and specific case, where 3 people are… (czytaj dalej)

I've read several posts about Thunderbird users who receive PDF attachments as "win.dat" files instead. But I have a very different and specific case, where 3 people are all sharing an office and all receiving the same emails from their clients. Two of these folks are getting the PDF attachments properly, but 1 of them always gets the win.dat attachment. They were all using Thunderbird version 102.15.1 so I decided to upgrade them to 115.3.1, and same issue. Just this one user gets win.dat file instead of PDFs. I even updated just that one to 115.5.1 and nothing changed. I've disabled and re-enabled anti-virus software, I've uninstalled and reinstalled Acrobat. I've also made sure to verify under Files & Attachments that PDFs are associated with Acrobat.

Thoughts?

Pytanie zadane przez don_b 4 godziny temu

Two Identical TBird Windows Open

Running Windows 11 on a desktop computer with TBird Ver. 115.14.0. From time to time a second identical TBird window will open. Sometimes TBird is closed and the second w… (czytaj dalej)

Running Windows 11 on a desktop computer with TBird Ver. 115.14.0. From time to time a second identical TBird window will open. Sometimes TBird is closed and the second window opens when the first window is opened. Sometimes the second window simply opens seemingly by itself with the first window having been opened for many hours. How best to fix this slightly annoying problem?

Thanks.

Pytanie zadane przez TheBaron 5 godzin temu

EMail Body text is unreadable

T Bird 102.15.1 64 bit Windows 10. The body text in some of my gmail emails looks like HTML code and not readable text. If I open them in the gmail webpage they are OK. … (czytaj dalej)

T Bird 102.15.1 64 bit Windows 10. The body text in some of my gmail emails looks like HTML code and not readable text. If I open them in the gmail webpage they are OK. How can I fix this? Do I need a later release?

Here a small part of one:

Pytanie zadane przez P Brixey 5 godzin temu

How can I totally disable Thunderbird's junk filtering?

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned qu… (czytaj dalej)

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned question, I have done everything suggested, but Thunderbird still puts messages into the Junk folder. How can I achieve this? Info requested on the above mentioned question: - I am using Thunderbird 115.13.0 (64-bit) on Xubuntu 22.04 - My email service is gandi.net

Pytanie zadane przez jeff150 13 godzin temu

Ostatnia odpowiedź udzielona przez jeff150 6 godzin temu

Sent email doesn't copy to folder of the message being replied to.

Using Thunderbird 128.1.0.esr (64 bit) I have an IMAP account. Under Settings_Copies & Folders I have the option 'Place replies in the folder of the message being re… (czytaj dalej)

Using Thunderbird 128.1.0.esr (64 bit)

I have an IMAP account. Under Settings_Copies & Folders I have the option 'Place replies in the folder of the message being replied to' checked.

After sending a message Thunderbird can't save it to that locvation. I get the option to save to a local folder.

Subsequently I then try to move or copy the email to my desired IMAP folder. This fails with no error message - the email stays in the Local Folder.

How can I resolve this?

Pytanie zadane przez oisin.kelly.wild 6 godzin temu

iCloud and Google calendars and contacts sync via Thunderbird

I am fairly new to Thunderbird, so looking for ideas on how I can accomplish this. Please don’t flame. 😊 I have calendars and contacts in iCloud and Google. These were s… (czytaj dalej)

I am fairly new to Thunderbird, so looking for ideas on how I can accomplish this. Please don’t flame. 😊

I have calendars and contacts in iCloud and Google. These were synchronized to Outlook on my PC. Any changes made in any of these three (3) were synchronized to the others.

Now that Thunderbird has replaced Outlook, I am looking for the same functionality. I have iCloud and Google calendars and contacts synced to Thunderbird, and updates show up on Thunderbird. Sadly, not across to the other platform, ie. iCloud updates to Google or vice versa.

Any suggestions on how I may get this setup would be much appreciated.

Thank you in advance. Regards.

Pradeep.

Pytanie zadane przez Pradeep 6 godzin temu

My emails on my Apple iPhone.

2024 08 20 Dear Sir, When it was necessary to change from Heart Internet to Thunderbird your representative guided me through setting up my email account on my laptop. … (czytaj dalej)

2024 08 20

Dear Sir,

When it was necessary to change from Heart Internet to Thunderbird your representative guided me through setting up my email account on my laptop.

I would like to access my emails on my cellphone, as I did before, but require assistance in setting up that facility on my cellphone.

Please send me the details to enable, "an amateur", to load my emails onto my Apple iPhone.

Yours faithfully,

Malcolm G. Miller.

malcolm@malcolmgmiller.biz 07710550829

Pytanie zadane przez Malcolm G. Miller 6 godzin temu

Inbox Entries Duplicated

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had th… (czytaj dalej)

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had the same issue.

Old messages in the Inbox are listed twice, including those that have been read. New incoming messages are not duplicated, messages where I've deleted the duplicates are not again duped. Messages that get filtered to or moved to folders are not duped. Old messages that are in folders are not duped.

I have several email accounts in TB, and I only see this on my most active- of course! I have compacted all folders many times and rebuilt the Global Database with no effect. I tried opening in Troubleshooting mode and they are still duplicated. It is a POP account.

Pytanie zadane przez atscomms 1 miesiąc temu

Ostatnia odpowiedź udzielona przez atscomms 6 godzin temu

Move messages folder to folder triggering message filter

I have a single message filter defined as follows: = Apply filter when: Getting New Mail: Filter after Junk Classification Match all of the following: Fro… (czytaj dalej)

I have a single message filter defined as follows:

=

 Apply filter when:
     Getting New Mail: Filter after Junk Classification
 Match all of the following:
    From   |  isn't in my address book | <selected-address-book>
 Perform these actions:
    Move message to  Purgatory on <account>
    Stop Filter Execution

=

But when I move (by drag-n-drop) anything from the folder "Purgatory" to some other folder (by "other" I mean not the INBOX) the message disappears briefly from "Purgatory" and that single filter then moves the message back to Purgatory.

When I enable Message Log I can see the filter get applied to the moved messages. Does moving a message go first through the INBOX? Seems strange and, if so, how can I move messages between folders w/o this happening?

Thanks!

   - Bruce

Pytanie zadane przez bam11 8 godzin temu